Ground shipping is always free on orders over $100 within the contiguous US! We offer a $8 flat rate shipping for all US orders with a total of $100 and under.

We want to answer any questions or concerns you have! 🙋‍♀️✅ Please allow up to 24 hours for us to respond to your email. Any emails sent after business hours are answered the next business day. Emails sent Friday after 1 PM EST through Sunday evening are responded to the following business day.

We are a curated boutique brand which means we do not offer a generic sizing guide. However, in each item's product description, we note if an item runs oversized, etc. If you have additional questions regarding sizing, don’t hesitate to reach out! We got you! 🫶

We ship Monday through Friday, and are closed for all US federal holidays. Please allow 4-7 days (excluding weekends) for your order to ship. You will receive a shipping confirmation email with a tracking number when your order is fulfilled and shipped. Orders may be split across multiple shipments.

We offer two expedited shipping options: UPS Next-Day Air and UPS 2nd-Day. The cost of these services is the customer's responsibility (Sister Signs free US shipping only applies to standard shipping). Periodically we may suspend expedited order processing during high volume events.

Please note:  For expedited orders to be dispatched the same business day, the order must be placed before 1 PM EST Monday through Friday.  Expedited orders placed after 1pm Friday will be shipped the following Monday.

We are so grateful for your order 🙏🥹Please make sure to review it carefully before it is submitted. In the event a change needs to be made, please reach out to us. We can’t guarantee it can be modified, but we will try!

Unworn, unwashed and unaltered merchandise (excluding accessories and final sale items) can be returned for a full refund or exchange within 14 days of your item(s) delivery date.

If a refund was requested as your return method, please allow 7-10 business days for the refund to reflect in your bank account after your return has been processed.

Your exchange order will ship within 7-10 business days AFTER your return has been processed.

All clearance items and items purchased in our sale section are final sale. No returns will be accepted for these items.

We do not take responsibility for packages delivered to the wrong given address. Please double check that your shipping address is correct when your order is placed. If an address needs to be corrected, please email us immediately so we can fix it before it ships.

Sister Signs is not responsible for lost or stolen packages. Once the tracking information indicates 'Delivered,' Sister Signs is not liable for any theft or missing mail incidents. Please get in touch with USPS (your local post office) with questions regarding shipment tracking and to further investigate what happened with the delivery. 

All damaged items must be reported within 5 days of receiving the item. Please email us with a photo attached.  If you contact us after 5 days of receiving your damaged item, you will not be eligible for a refund or replacement. Certain dyes (like black or dark denim) may transfer to lighter colors. This irreversible effect is increased by humidity and temperature. We do not assume responsibility for dye transfer.

We make every effort to display our products' colors as accurately as possible. We do not take responsibility for monitor discoloration.